new client information for
physiotherapy Sessions

Bookings :

If you are a new client to our Physiotherapy Clinic you will be asked to provide us with your email address during your booking so we could send you the welcome / account set up email. After you set up your account please make sure your online intake form is completed before your initial appointment. If you are in any case not able to complete your online intake form our front desk associate will be happy to help you, however, please make sure you arrive 15 minutes before your scheduled physiotherapy session appointment time, to complete the form or to make sure your registration information is complete.

Referral :

A physician referral is not required to see a physiotherapist in BC. However, please check with your extended health plan as some plans may require a referral from a physician. If you have a referral for a physiotherapist please make sure you bring it with you for your initial appointment.

If you are a physician referring a patient, any information we receive is greatly appreciated and is helpful for treatment purposes.

Follow Up Visits:

Your follow up visits will be determined by our physiotherapist based on your individual needs.

ICBC / Work Safe BC Clients :

If your physiotherapy session are covered through ICBC insurance/ Work safe BC please make sure you bring your doctor’s referral, your ICBC claim number and your BC care card number for your initial appointment or you can contact us at +1-604-532-7887 for more info.

New Client Info